- I know who you are. What do you do?
- What's the difference between the free news material and subscription content?
- You've asked me to register. Why should I?
- Yes, but I'm worried about my privacy and email. What's the deal?
- What's the difference between the email newsletter I just signed up for, and a subscription product like InsideOptions™?
- I am not receiving email alerts. How can I configure my (Yahoo / Outlook / gMail / Hotmail / AOL) account to avoid spam filtering?
- I missed a webinar. Is there an archive of episodes for later viewing?
- I constantly read about the Heat Seeker®. What is it? What is Depth Charge?
- Do you keep a performance log?
- How does billing work? What is your refund policy?
- Where can I find a contact number on your website and who can I contact if I have a question?
- Can I email Jon or Pete or Guy with a question or comment?
- Can I ask for advice or help?
- I always see references to Cohiba. Can you explain what this means?
- I know who you are. What do you do?
We analyze interesting market activity in real time, to help you understand the 'story behind the story.' Unlike the guys who settle for simply identifying what's going on, we pride ourselves on dissecting strategies and implications. We also provide basic and intermediate options education free of charge, because we believe investing involves many decisions beyond what to buy. You need to understand strategic alternatives for your idea, plan your exit, and know how to adjust.
Our purpose is to go beyond the what to demonstrate the how, and to illustrate that the various stages of any given trade, which we call tradeCYCLE. And don't let our name fool you: we cover both stocks and options.
- What's the difference between the free news material and subscription content?
We sell subscription products like InsideOptions™ and Advantage Point, and yes, they are primarily authored by Jon ('DRJ') and Pete Najarian and Guy Adami. The difference between the free news material and our subscription products is that we would not expect anyone to act on the news: it's solely for instructional purposes. The reason to purchase an optionMONSTER subscription is to improve your changes of outsized gains, to swing for power without sacrificing average.
- You've asked me to register. Why should I?
Registration provides free and instant access to news, education, and video content. It helps us get to know our audience a little bit better, so we can deliver better services. We don't sell annoying advertising, so we think it's little enough to ask.
- Yes, but I'm worried about my privacy and email. What's the deal?
We promise we will never sell your email address or personal information, not even for a billion dollars (but don't tempt us). We respect our customers and want you to stick around. On very select occasions will we send out promotional offers to our subscribers, but again, they will be infrequent and usually worth your time.
- What's the difference between the email newsletter I just signed up for, and a subscription product like InsideOptions™?
You don't need to pay us anything for the newsletter services (Premarket Briefing, Mid-Session Update, and Monthly Webinars). They are a convenience because some folks don't want to come back to this web site every day. (You can also use an RSS feed -- that is, if you understand what RSS is). But they are not intended as trading advisory services.
- I am not receiving email alerts. How can I configure my (Yahoo / Outlook / gMail / Hotmail / AOL) account to avoid spam filtering?
Depending upon your email account, you may be receiving our premium service email alerts in a folder other than your inbox. Please read our Suggestions for Avoiding Spam Filters [PDF 98Kb] for step-by-step instructions to configure your email account to receive your alerts in a timely manner.
- I missed a webinar. Is there an archive of episodes for later viewing?
Yes, we archive webinar episodes for later viewing at your convenience.
Upcoming Webinars | Webinar Archive (free registration required) - I constantly read about the Heat Seeker®. What is it? What is Depth Charge?
Heat Seeker® is our proprietary program for identifying unusual trading activity in call options on every exchange in the US; and with its ability to evaluate up to 1,000,000 quotes/second, nothing gets by us. We have made successful careers of following the trading activity of "smart money" -- bets made by big market players who believe they know tomorrow's news today. The great majority of trading activity described in InsideOptions™ and Option Trader Pro stems from abnormalities identified by the Heat Seeker®.
Depth Charge is the "accomplice" to Heat Seeker®. The yin to its yang, so to speak. Where Heat Seeker® tracks call option activity, Depth Charge tracks unusual put option activity. The combination of the two programs allows us to better qualify money-making opportunities ? on both sides of the market.
- Do you keep a performance log?
No, we don't think it's meaningful.
You should presume that we will enter any trade we write about. But we have a 15-minute no trade rule for optionMONSTER staff, so that we do not 'frontrun' our customers, and therefore as a practical matter we cannot get into every position. Also, we have found that individual subscribers make different decisions about similar positions. For example, let's say we both get in at the same price but one of us exits sooner. Over the course of the month, that would change our "results" dramatically.
Ultimately what counts is your bottom line, not our marketing numbers.
- How does billing work? What is your refund policy?
We believe that we offer an exceptional service at a fair price, and we back this up with a liberal refund policy. Here's how it works.
We accept payment by credit card, online or over the phone. We use a secured connection, which explains the annoying pop-up window and also why after completing the transaction you have to log out and back in again -- we're being extra careful with your financial information. (We accept checks for annual subscriptions -- see below). Payment is 'up front' for the month (or quarter or year) to come. Unless you call us to specify that you wish to purchase only one month (or year), your subscription will automatically renew. That is, we will bill your credit card again on the same date next month (or year).
The first month is prepaid in full: InsideOptions™, Option Trader Pro, and Open Order are sophisticated tools, and we insist that you give our products time to work by learning how best to use them. (Does this imply that optionMONSTER® is not for everyone? Yes, it does.)
After the initial month, if you wish to discontinue your service for any reason, we'll promptly refund your subscription fee on a prorated basis. That is, the amount refunded will be based on the number of days left before your next renewal date.
Further, we're so confident that our service can help you produce positive results that we'd like to offer an honest guarantee -- if you are a yearly subscriber and can demonstrate you've lost money over the course of a year (12 calendar months) on the aggregate of trades identified by optionMONSTER® and executed by you, we will refund the entire sum, provided they are executed consistent with any and all published materials on optionMONSTER® (including follow-ups/updates). It's as simple as that.
- Where can I find a contact number on your website and who can I contact if I have a question?
Because we at optionMONSTER® are here to serve you, we'll give you the number AND tell you where to find it on the website. Mike Bourdos is our head honcho for any question that you might have regarding our services. You can contact him at (312) 253-4207 or mikeb AT optionmonster DOT com.
- Can I email Jon or Pete or Guy with a question or comment?
Of course. Jon is at ask-drj AT optionmonster DOT com. Pete is ask-pete AT optionmonster DOT com. Guy is ask-guy AT optionmonster DOT com. With their busy schedules, we can't guarantee a response, but the "Monsters" do read their email assiduously.
If you are a subscriber and have an account question, start with Mike Bourdos or Sarah Heller (312/ 373 7400 or sarah.heller AT optionmonster DOT com).
- Can I ask for advice or help?
We are not an advisory service. Because of regulatory rules, we cannot and will not give specific buy/sell advice, so please don't ask. We promise not to ask you for trade ideas either. This relationship is strictly platonic.
- I always see references to Cohiba. Can you explain what this means?
This is the name of our favorite brand of cigars, especially enjoyed on those days when the cash register is ringing "cha-ching." No guarantees about authenticity or spousal approval of habit will be made.